Reddy Anna Book Privacy Policy – How We Protect Your Data

Welcome to the Reddy Anna Book Privacy Policy. This comprehensive document explains how Reddy Anna Club (“we”, “us”, “our”) collects, uses, protects, and manages your personal data when you visit our website (https://www.redddyanna.com), use our mobile app, or participate in betting activities. Your privacy is our highest priority. We are committed to transparency about data practices and full compliance with Indian data protection laws, including the Digital Personal Data Protection (DPDP) Act 2023 and Information Technology Rules 2011. By accessing the Reddy Anna Book, you acknowledge that you have read and understood this privacy policy.

What is This Privacy Policy?

The Reddy Anna Book Privacy Policy is a legally binding document that outlines the terms and conditions regarding your privacy.

Explains Data Collection

• What information we gather from you
• Why we collect it
• How we use it
• Who has access to it

Outlines Your Rights

• Right to access your data
• Right to correct inaccurate data
• Right to delete data (with exceptions)
• Right to restrict processing
• Right to data portability

Details Security Measures

• Encryption and protection methods
• Secure storage locations
• Access controls and authentication
• Breach notification procedures

Ensures Compliance

• DPDP Act 2023 requirements
• IT Rules 2011 guidelines
• PMLA (Prevention of Money Laundering) obligations
• RBI and GST compliance

This policy applies to all Reddy Anna Book services, from website visits to app usage, account registration, betting, withdrawals, and customer support interactions.

Information We Collect

Information You Provide Directly

Account Registration Data:

• Full name (legal name required)
• Email address
• Mobile phone number
• Date of birth
• Current residential address
• Username and password

Identity Verification (KYC):

• Aadhaar number and details
• PAN (Permanent Account Number)
• Government-issued ID (Passport, driving licence, Voter ID)
• Photo and address proofs
• Screenshots of documents for verification

Financial Information:

• Bank account details (for deposits/withdrawals)
• UPI ID or wallet information
• Payment method preferences
• Transaction history
• Deposit and withdrawal amounts

Betting Activity:

• Bets placed and amounts wagered
• Match selections and odds confirmed
• Winnings and losses
• Betting patterns and preferences
• Sports or leagues you follow

Support Requests:

• Communication history with customer support
• WhatsApp messages or chat transcripts
• Email correspondence
• Issue descriptions and resolutions
• Feedback and complaints

Why We Collect This Information

Legal & Compliance Requirements

PMLA Compliance (Prevention of Money Laundering Act 2002):

• Collect KYC data to verify customer identity
• Monitor transactions above ₹50,000
• Report suspicious activities to Financial Intelligence Unit (FIU)
• Maintain records for a minimum of 5 years

DPDP Act 2023 Compliance:

• Obtain clear consent before processing personal data
• Collect data only for specified purposes
• Ensure data accuracy and minimisation.
• Provide breach notifications within 72 hours

IT Rules 2011:

• Verify user age (18+ requirement)
• Identify responsible users
• Collect data for law enforcement cooperation
• Maintain audit trails

Income Tax & GST:

• Track winnings for tax reporting
• Maintain transaction records
• Report to tax authorities if required

Service Delivery

Account Management:

• Create and maintain your betting account
• Process deposits and withdrawals
• Verify your identity
• Provide customer support
• Reset passwords and recover accounts

Bet Processing:

• Place and settle bets accurately
• Calculate winnings
• Manage bonus wagering requirements
• Track responsible gaming limits

Payment Processing:

• Process financial transactions securely
• Prevent duplicate payments
• Verify payment methods
• Handle refunds and disputes

Security & Fraud Prevention

Detect Fraudulent Activity:

• Identify suspicious login patterns
• Detect account takeovers
• Prevent duplicate accounts
• Monitor for betting fraud or manipulation

Protect Against Malicious Actors:

• Filter spam and phishing attempts
• Block malicious IP addresses
• Detect bot and automated abuse
• Prevent data breaches

Maintain Platform Integrity:

• Monitor for collusion or match-fixing attempts
• Detect unusual betting patterns
• Verify match legitimacy
• Prevent account compromise

Marketing & Improvement

Personalisation:

• Recommend matches and betting markets
• Customize notifications for your interests
• Suggest relevant bonuses and offers
• Tailor user interface to preferences

Analytics & Improvement:

• Analyze how users interact with the platform.
• Identify technical issues and bugs
• Improve user experience
• Optimize betting features

Marketing Communications (only with your consent):

• Send promotional emails and SMS
• Offer bonus notifications
• Share new feature announcements
• Invite feedback and surveys

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites recognise you and remember information. The Reddy Anna Book uses cookies to:

• Keep you logged in (login cookies last 2 days; “Remember Me” extends to 2 weeks)
• Remember your preferences (screen display choices last 1 year)
• Save comment information (1-year retention for returning visitors)
• Detect if your browser accepts cookies (temporary, discarded when closed)
• Track your screen choices when editing articles (expires after 1 day)

Types of Cookies We Use

Managing Your Cookies

You can control cookies through:

• Browser settings (Chrome, Firefox, Safari, Edge all have cookie controls)
• Cookie consent banner on our website (if present)
• Reddy Anna Account settings → Privacy Preferences
• Opting out of analytics tracking

Disabling cookies may:

• Prevent you from staying logged in
• Disable personalization features
• Affect comment posting functionality
• Limit your overall experience

Data Security & Protection Measures

Encryption

• 256-bit SSL encryption on all website connections
• HTTPS protocol ensures secure data transmission
• Bank-grade encryption for financial data
• TLS 1.2 or higher for modern security

Secure Storage

• Isolated servers in secure data centers
• Firewall protection against unauthorized access
• Limited admin access with authentication required
• Database encryption for sensitive data at rest
• Regular backups in geographically dispersed locations

Access Controls

• Multi-factor authentication available (email + OTP)
• Role-based access (staff only see necessary data)
• Audit trails log all data access
• Password requirements (minimum 8 characters, complexity)
• Session timeouts for inactive accounts

Compliance Standards

• ISO 27001 certified information security management
• PCI-DSS Level 1 compliance for payment data
• DPDP Act compliance with encryption requirements
• Annual security audits by independent testers
• Penetration testing to identify vulnerabilities

Security Limitations

We are NOT liable if:

• You share your password with others
• You access account from public/shared device
• You fall for phishing emails claiming to be from us
• Cybercriminals hack your personal device (not our server)
• You authorize third-party access to your account
• You fail to enable two-factor authentication

Your Responsibility:

• Keep password confidential
• Update password regularly
• Don’t use public WiFi for sensitive transactions
• Check URL is https://www.redddyanna.com before logging in
• Enable two-factor authentication
• Report suspicious activity immediately